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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Hutchings

March 20, 2025

5  out of  5
rating by Joe Hutchings
"Switched from progressive to State Farm, the whole process from getting quotes and coverage was seamless, quick, and easy. Kelly guided me through everything and sent over all quotes, and paperwork quickly and efficiently. Couldn't be happier making the switch and working with him for all my coverage needs, including finally getting a renters insurance policy as well. Never felt pressured into anything. Definitely feels like having a good neighbor."
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Matthew Smoker

March 3, 2025

5  out of  5
rating by Matthew Smoker
"Just finished the process for getting our life insurance. It was quick and painless as always when working with this office. Cory is always extremely helpful and great to work with. We had a house fire a couple of years ago and Brett did everything to make sure we were well taken care of and the process was as stress free as possible. Highly recommend using their office for any of your insurance needs!"
We responded:
"Matthew, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Brett"
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Tiffany Hudson

February 26, 2025

5  out of  5
rating by Tiffany Hudson
"Marsha Sobieranski was such an amazing help with getting the best coverage for insurance, she was extremely helpful and knowledgeable with any questions I asked as well. For now on, she my go to at State Farm. Thank you Marsha!"
We responded:
"Tiffany, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Brett"
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Riverside Mobile Auto Repair

February 13, 2025

5  out of  5
rating by Riverside Mobile Auto Repair
"Kelly is awesome. He knew how to get me better coverage for less money than I was paying for with my previous provider. He handled me with a sense of urgency that isn't common in today's world. They have a great team and came highly recommended by a few friends. I couldn't be happier that they are my team now."
We responded:
"Hello, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Brett"
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Leo Castro

February 4, 2025

5  out of  5
rating by Leo Castro
"Tengo 9 años asegurado Aqui y estoy Feliz con el servicio que me Han dado. Luisa habla Español y ha hicido de gran ayuda para mi."
We responded:
"Leo, ¡Gracias por tu comentario! Nos alegra saber que estás satisfecho con el servicio que te hemos brindado durante estos 9 años. ¡Luisa está encantada de poder ayudarte en español! Estamos aquí para lo que necesites. - Brett "
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Kelsey Wilson

February 3, 2025

5  out of  5
rating by Kelsey Wilson
"I had multiple claims last year with tornado damage and Cory Davis made everything smooth and easy. Couldn't recommend Cory enough!"
We responded:
"Kelsey, your recommendation has given my team and I so much joy. That is one of the highest compliments that we receive. Thank you! - Brett"
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Seth Wilson

February 1, 2025

5  out of  5
rating by Seth Wilson
"Been working with Cory Davis for years now. Have always had great service. Very respectful and professional."
We responded:
"Seth, thank you for the opportunity to insure your family and loved ones. It is our pleasure to help our customers in their time of need. - Brett"
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Jose Zaizar

January 31, 2025

5  out of  5
rating by Jose Zaizar
"Muy satisfecho con esta aseguranza me atendieron muy bien luisa Gonzales explica todo muy bien y es muy amable y professional lo recomiendo al 100%"
We responded:
"Jose, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Brett"
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Shawn Fifelski

January 15, 2025

5  out of  5
rating by Shawn Fifelski
"Worked closely with Kelly P through multiple vehicle policies to get the most effective coverage that is affordable. Excellent customer service! Was able to communicate and make changes remotely and in a very timely manner. Kelly made the the experience very easy. 35 year customer for those reasons.Thank you Kelly and team for all your help!"
We responded:
"Shawn, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Brett"
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Kaleb Hudson

January 9, 2025

5  out of  5
rating by Kaleb Hudson
"I would love to recommend Marsha!! What an amazing agent! She does great at her job and makes the insurance life easy for me to understand. Just buying a house and you get ambushed with so many things about home and auto. And any issues I had she fixed! Thank you!"
We responded:
"Thank you for your kind words, Kaleb! We’re so glad to hear that you’ve had a great experience working with Marsha. We truly appreciate your feedback and look forward to continuing to assist you! - Brett "
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Meggie Segura

January 6, 2025

5  out of  5
rating by Meggie Segura
"Corey Davis was wonderful to work with. He kept my husband and I up to date on how things were going and what to expect. Look forward to continuing to work with him in the future."
We responded:
"Meggie, I’m so glad that you took the time to share this positive experience with us. We will always work hard to keep your business. - Brett"
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Wyatt Vallance

November 28, 2024

5  out of  5
rating by Wyatt Vallance
"Wouldn’t go anywhere else!"
We responded:
"Wyatt, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Brett"
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Sarah Schnicke

November 27, 2024

5  out of  5
rating by Sarah Schnicke
"Been going there for years, switched and came right back less than a year later! Excellent service, mainly deal with Cory, he's pretty good at what he does! Along with the other Good people there!"
We responded:
"Sarah, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Brett"
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Chad Gaier

November 27, 2024

5  out of  5
rating by Chad Gaier
"Great Customer Service. They will find you the best value to meet you needs after understanding your personal situation. Highly recommend their financial services to get a holistic view of your retirement and short term savings goals."
We responded:
"Chad, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Brett"
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James Ball

November 27, 2024

1  out of  5
rating by James Ball
"*BEWARE POOR CUST SERVICE** We called and left messages twice within one day, to start a claim, no return call, had to call a 3rd time following day. Called twice later in the week to get a proof of insurance (while sitting in a dealership) no return calls for 4 hours, had to drive to their office to get what was needed, to find two employees chatting when I arrived. After claim completed, I transferred my policies to a different office, only to have Brett call me and rudely start asking me if I knew how many clients he had??!! Well, guess what Brett, you have one less now, and hope everyone who will listen to me, learns as well. I am an over 20 year State Farm customer, you should be embarrassed!"
We responded:
"James, I apologize for the negative experience you have had with my agency. I take any complaint to heart as my customers, current, former and future, are my State Farm family. As you can see my other reviews show my agency's commitment to our customers and service,  however, we are also human. Again, I apologize for any inconvenience and frustration and wish you the best with your next State Farm Agent. - Brett"
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Klederson Rodas

October 20, 2024

5  out of  5
rating by Klederson Rodas
"I highly recommend Luisa Gonzalez for all your insurance needs. Her expertise and dedication to her clients are truly impressive. Luisa takes the time to understand your unique situation, ensuring you get the best coverage tailored to your needs. She’s always available to answer questions and provide support, making the entire process seamless. If you’re looking for a knowledgeable and trustworthy insurance agent, Luisa is the one to contact!"
We responded:
"Hello, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Brett"
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Gabe

October 7, 2024

5  out of  5
rating by Gabe
"First of all I need to say how professional, advanced, and welcoming the customer service is here. They took me in like I was their own and they made me feel welcome since day one. They are knowledgeable, patient, caring and kind. I highly recommend Brett Younce and his team!"
We responded:
"Gabe, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Brett"
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Green Lady Lizz

September 14, 2024

2  out of  5
rating by Green Lady Lizz
"Kind, professional and very understanding, Change of rating: When the state of Michigan had insurance companies refund us for over paying, they were super rude. And it took over 4 months (after everyone already got their checks) until I was able to get my check. Because they were not sending it to me they kept on sending it to their address. I had to switch offices, to finally be able to get my check."
We responded:
"Hi, Thank you for such a kind review! We appreciate you! - Brett"
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alexia price oneal

April 23, 2024

1  out of  5
rating by alexia price oneal
"The most horrible customer service I have been given the run around every single time I tried to speak to my agent, Marsha. They have told me plenty of time she was unavailable. Stated she would Give me a call and I have not gotten a call. I have been trying to Receive correction on my bill for months and no one is doing anything about it. I called And someone was rude and stated that he can’t force someone to call me back. Worst insurance experience EVER!"
We responded:
"Alexia, I truly regret to hear that you feel this way. Taking care of each and every one of our customers with the utmost respect, time and attention is the number one priority of our agency. I would be happy to discuss this with you further and assist you in whatever way we can. Please give me a call at the office. - Brett"
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Adolfo Rosado

March 7, 2024

1  out of  5
rating by Adolfo Rosado
"My experience with his staff has always been poor and contentious at worse, iffy at best, lately, it's been worse. Choose another agent, would be my advice. This one is sleeping on his laurels."
We responded:
"Adolfo, I apologize for your negative experience. My team and I pride ourselves on our excellent customer service and value each and every one of our customers. Please give me a call at the office at your earliest convenience to discuss this further, I’m here to help. - Brett"
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John Schreiber

May 11, 2023

5  out of  5
rating by John Schreiber
"Great customer service, very helpful staff"
We responded:
"John, thank you for the kind feedback! - Brett"
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Corinna Worthing

February 23, 2023

5  out of  5
rating by Corinna Worthing
"Vito Barone was very efficient and professional! I appreciate you getting me the lowest rate possible for the best coverage thank you so much for all your help!!!"
We responded:
"Thanks for the kind words, Corinna! I’m glad we could give you the best rate possible. - Brett"
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Christine Markwart

February 14, 2023

5  out of  5
rating by Christine Markwart
"I worked with Vito to update my home / car / umbrella insurance. Vito was able to walk me through several options and explain the types of coverage I may want to consider increasing or decreasing. I was able to get better coverage than I had with my previous carrier, but for the same price, and I am glad to know I have a personal contact whenever I need support."
We responded:
"Christine, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Brett"
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Corey

January 26, 2023

5  out of  5
rating by Corey
"I’ve been with this State Farm location for years and have always been happy with them. Most recently Vito got me a phenomenal rate on renters and full coverage auto, and I couldn’t appreciate him more!"
We responded:
"Corey, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing! - Brett "
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Toad Willis

December 17, 2022

5  out of  5
rating by Toad Willis
"Been with them for years Vito called me wanting to do a evaluation of my policies. In the end we increased my coverage and saved me cash. Who does that anymore hard to find. Appreciate you Vito thank you."
We responded:
"Toad, It means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Brett"