State Farm® Insurance Agent Brett Younce

"No stars for Brett Younce's office. I had to push one at least to get this posted. This office is very unorganized and inconsistent with what they say. I switched to Brett Younce a few years ago and they constantly make mistakes and deny a lot of facts. I am so glad that I left them and went to FARMERS INSURANCE. 1. One of many mistakes was that State Farm denied my fence getting repaired due to a storm. I was told that I could have professionals clean the mess up, but to keep the receipts. Then, they said that they did not tell me that and I wouldn't be covered because they didn't have proof. I sent pictures and so did the work crew, but I was denied. They would not listen to recordings from the claim adjuster telling me I could clean up. 2. Another mistake was that I was told that I was paying a different amount for two cars for the past couple years, I looked in my bank account and they were 100% wrong my checking account showed that I was right. 3. A severe mistake they made was that I was paying every month for two cars, then I found out that one of my cars wasn't covered by insurance, because they dropped the car several months before instead of dropping roadside assistance on it. They never apologized. I have heard so many lies from them and their service is awful. They are very pushy and unorganized. I told them I changed Insurance companies and they started criticizing the new company. I have proof that FARMERS sent them notice of me changing agencies and State Farm said they never sent it and I should not want anything to do with the new agency because they lied about sending it. Brett Younce State Farm Agent is a poorly maintained and unorganized business."

"Es una compañía muy buena y sobre todo la agente Luisa Puede ayudarle con todas sus dudas y darle las mejores opciones en inglés y español yo la recomiendo muy buena asistente, los puede ayudar en todas sus dudas y lo que usted necesite"

"Brett is a great agent to work with! fast and efficient, and truly cares about the policy that is correct and right for you! would give him ten stars if i could!"

"Marsha, provided the most amazing smooth transition for me over to Brett Younce’s office! She is thorough, detailed, and knows what she’s talking about and I am so so happy to have her as an agent!!!! Thanks Marsha!"

"I always heard that working with insurance companies can be a nightmare, but not through this office! We have had a large home claim as well as multiple auto claims and they helped us every step of the way and made it easy. Cory and Brett were both very helpful and always answered our questions quickly!"

"Marsha is the most helpful whenever I have a problem with my bill or anything else she is right on it and gets right back with me the same day Marsha you rock"

"Switched from progressive to State Farm, the whole process from getting quotes and coverage was seamless, quick, and easy. Kelly guided me through everything and sent over all quotes, and paperwork quickly and efficiently. Couldn't be happier making the switch and working with him for all my coverage needs, including finally getting a renters insurance policy as well. Never felt pressured into anything. Definitely feels like having a good neighbor."

"Just finished the process for getting our life insurance. It was quick and painless as always when working with this office. Cory is always extremely helpful and great to work with. We had a house fire a couple of years ago and Brett did everything to make sure we were well taken care of and the process was as stress free as possible. Highly recommend using their office for any of your insurance needs!"

"Marsha Sobieranski was such an amazing help with getting the best coverage for insurance, she was extremely helpful and knowledgeable with any questions I asked as well. For now on, she my go to at State Farm. Thank you Marsha!"

"Kelly is awesome. He knew how to get me better coverage for less money than I was paying for with my previous provider. He handled me with a sense of urgency that isn't common in today's world. They have a great team and came highly recommended by a few friends. I couldn't be happier that they are my team now."

"Tengo 9 años asegurado Aqui y estoy Feliz con el servicio que me Han dado. Luisa habla Español y ha hicido de gran ayuda para mi."

"I had multiple claims last year with tornado damage and Cory Davis made everything smooth and easy. Couldn't recommend Cory enough!"

"Been working with Cory Davis for years now. Have always had great service. Very respectful and professional."

"Muy satisfecho con esta aseguranza me atendieron muy bien luisa Gonzales explica todo muy bien y es muy amable y professional lo recomiendo al 100%"

"Worked closely with Kelly P through multiple vehicle policies to get the most effective coverage that is affordable. Excellent customer service! Was able to communicate and make changes remotely and in a very timely manner. Kelly made the the experience very easy. 35 year customer for those reasons.Thank you Kelly and team for all your help!"

"I would love to recommend Marsha!! What an amazing agent! She does great at her job and makes the insurance life easy for me to understand. Just buying a house and you get ambushed with so many things about home and auto. And any issues I had she fixed! Thank you!"

"Corey Davis was wonderful to work with. He kept my husband and I up to date on how things were going and what to expect. Look forward to continuing to work with him in the future."

"Wouldn’t go anywhere else!"

"Been going there for years, switched and came right back less than a year later! Excellent service, mainly deal with Cory, he's pretty good at what he does! Along with the other Good people there!"

"Great Customer Service. They will find you the best value to meet you needs after understanding your personal situation. Highly recommend their financial services to get a holistic view of your retirement and short term savings goals."

"*BEWARE POOR CUST SERVICE** We called and left messages twice within one day, to start a claim, no return call, had to call a 3rd time following day. Called twice later in the week to get a proof of insurance (while sitting in a dealership) no return calls for 4 hours, had to drive to their office to get what was needed, to find two employees chatting when I arrived. After claim completed, I transferred my policies to a different office, only to have Brett call me and rudely start asking me if I knew how many clients he had??!! Well, guess what Brett, you have one less now, and hope everyone who will listen to me, learns as well. I am an over 20 year State Farm customer, you should be embarrassed!"

"I highly recommend Luisa Gonzalez for all your insurance needs. Her expertise and dedication to her clients are truly impressive. Luisa takes the time to understand your unique situation, ensuring you get the best coverage tailored to your needs. She’s always available to answer questions and provide support, making the entire process seamless. If you’re looking for a knowledgeable and trustworthy insurance agent, Luisa is the one to contact!"

"First of all I need to say how professional, advanced, and welcoming the customer service is here. They took me in like I was their own and they made me feel welcome since day one. They are knowledgeable, patient, caring and kind. I highly recommend Brett Younce and his team!"

"Kind, professional and very understanding, Change of rating: When the state of Michigan had insurance companies refund us for over paying, they were super rude. And it took over 4 months (after everyone already got their checks) until I was able to get my check. Because they were not sending it to me they kept on sending it to their address. I had to switch offices, to finally be able to get my check."

"The most horrible customer service I have been given the run around every single time I tried to speak to my agent, Marsha. They have told me plenty of time she was unavailable. Stated she would Give me a call and I have not gotten a call. I have been trying to Receive correction on my bill for months and no one is doing anything about it. I called And someone was rude and stated that he can’t force someone to call me back. Worst insurance experience EVER!"