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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wyatt Vallance

November 28, 2024

5  out of  5
rating by Wyatt Vallance
"Wouldn’t go anywhere else!"
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Sarah Schnicke

November 27, 2024

5  out of  5
rating by Sarah Schnicke
"Been going there for years, switched and came right back less than a year later! Excellent service, mainly deal with Cory, he's pretty good at what he does! Along with the other Good people there!"
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Chad Gaier

November 27, 2024

5  out of  5
rating by Chad Gaier
"Great Customer Service. They will find you the best value to meet you needs after understanding your personal situation. Highly recommend their financial services to get a holistic view of your retirement and short term savings goals."
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James Ball

November 27, 2024

1  out of  5
rating by James Ball
"*BEWARE POOR CUST SERVICE** We called and left messages twice within one day, to start a claim, no return call, had to call a 3rd time following day. Called twice later in the week to get a proof of insurance (while sitting in a dealership) no return calls for 4 hours, had to drive to their office to get what was needed, to find two employees chatting when I arrived. After claim completed, I transferred my policies to a different office, only to have Brett call me and rudely start asking me if I knew how many clients he had??!! Well, guess what Brett, you have one less now, and hope everyone who will listen to me, learns as well. I am an over 20 year State Farm customer, you should be embarrassed!"
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Klederson Rodas

October 20, 2024

5  out of  5
rating by Klederson Rodas
"I highly recommend Luisa Gonzalez for all your insurance needs. Her expertise and dedication to her clients are truly impressive. Luisa takes the time to understand your unique situation, ensuring you get the best coverage tailored to your needs. She’s always available to answer questions and provide support, making the entire process seamless. If you’re looking for a knowledgeable and trustworthy insurance agent, Luisa is the one to contact!"
We responded:
"Hello, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Brett"
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Gabe

October 7, 2024

5  out of  5
rating by Gabe
"First of all I need to say how professional, advanced, and welcoming the customer service is here. They took me in like I was their own and they made me feel welcome since day one. They are knowledgeable, patient, caring and kind. I highly recommend Brett Younce and his team!"
We responded:
"Gabe, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Brett"
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Green Lady Lizz

September 14, 2024

2  out of  5
rating by Green Lady Lizz
"Kind, professional and very understanding, Change of rating: When the state of Michigan had insurance companies refund us for over paying, they were super rude. And it took over 4 months (after everyone already got their checks) until I was able to get my check. Because they were not sending it to me they kept on sending it to their address. I had to switch offices, to finally be able to get my check."
We responded:
"Hi, Thank you for such a kind review! We appreciate you! - Brett"
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alexia price oneal

April 23, 2024

1  out of  5
rating by alexia price oneal
"The most horrible customer service I have been given the run around every single time I tried to speak to my agent, Marsha. They have told me plenty of time she was unavailable. Stated she would Give me a call and I have not gotten a call. I have been trying to Receive correction on my bill for months and no one is doing anything about it. I called And someone was rude and stated that he can’t force someone to call me back. Worst insurance experience EVER!"
We responded:
"Alexia, I truly regret to hear that you feel this way. Taking care of each and every one of our customers with the utmost respect, time and attention is the number one priority of our agency. I would be happy to discuss this with you further and assist you in whatever way we can. Please give me a call at the office. - Brett"
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Adolfo Rosado

March 7, 2024

1  out of  5
rating by Adolfo Rosado
"My experience with his staff has always been poor and contentious at worse, iffy at best, lately, it's been worse. Choose another agent, would be my advice. This one is sleeping on his laurels."
We responded:
"Adolfo, I apologize for your negative experience. My team and I pride ourselves on our excellent customer service and value each and every one of our customers. Please give me a call at the office at your earliest convenience to discuss this further, I’m here to help. - Brett"
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John Schreiber

May 11, 2023

5  out of  5
rating by John Schreiber
"Great customer service, very helpful staff"
We responded:
"John, thank you for the kind feedback! - Brett"
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Corinna Worthing

February 23, 2023

5  out of  5
rating by Corinna Worthing
"Vito Barone was very efficient and professional! I appreciate you getting me the lowest rate possible for the best coverage thank you so much for all your help!!!"
We responded:
"Thanks for the kind words, Corinna! I’m glad we could give you the best rate possible. - Brett"
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Christine Markwart

February 14, 2023

5  out of  5
rating by Christine Markwart
"I worked with Vito to update my home / car / umbrella insurance. Vito was able to walk me through several options and explain the types of coverage I may want to consider increasing or decreasing. I was able to get better coverage than I had with my previous carrier, but for the same price, and I am glad to know I have a personal contact whenever I need support."
We responded:
"Christine, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Brett"
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Corey

January 26, 2023

5  out of  5
rating by Corey
"I’ve been with this State Farm location for years and have always been happy with them. Most recently Vito got me a phenomenal rate on renters and full coverage auto, and I couldn’t appreciate him more!"
We responded:
"Corey, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing! - Brett "
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Toad Willis

December 17, 2022

5  out of  5
rating by Toad Willis
"Been with them for years Vito called me wanting to do a evaluation of my policies. In the end we increased my coverage and saved me cash. Who does that anymore hard to find. Appreciate you Vito thank you."
We responded:
"Toad, It means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Brett"
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Chris

December 15, 2022

5  out of  5
rating by Chris
"Cam did a great job and was very professional. I highly recommend not just Cam, but State Farm all together. Thank You for you professionalism!"
We responded:
"Chris, our doors will always be open to you and your family! We appreciate you and your business! - Brett"
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Teresa McNally

December 13, 2022

5  out of  5
rating by Teresa McNally
"Vito helped me out today and did a wonderful job. He was very helpful and friendly."
We responded:
"Teresa, thank you for providing us with such positive feedback about Vito! We will always have your best interests in mind! - Brett"
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JJ Wallace

November 8, 2022

5  out of  5
rating by JJ Wallace
"Vito is an absolute legend; make no mistake, this is top notch service... He made me an offer I could not refuse! Give him a shout and he will get you sorted out."
We responded:
"JJ, thank you for giving my team and I the opportunity to serve your insurance needs! You're a top notch customer who deserves the best from us each day! Thank you for sharing this about Vito! - Brett"
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Donna Lynema-Buchanan

October 31, 2022

5  out of  5
rating by Donna Lynema-Buchanan
"Very knowledgeable as well as helpful & patience"
We responded:
"We are always here to help in any way that we can, Donna! Thank you so much for the great feedback! - Brett"
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Justin C

October 27, 2022

5  out of  5
rating by Justin C
"Fairly new to State Farm and this agency. Everyone has been so eager to help answer my questions. I really have appreciated the friendliness of the staff. So glad I switched my auto and homeowners insurance from Allstate."
We responded:
"Justin, thank you for making the switch to our State Farm agency! I am so glad to hear that we were able to get you set up with auto and homeowners insurance for a great rate. I appreciate the feedback. Please feel free to call or stop in anytime! - Brett"
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Jackie Sturgis

September 29, 2022

5  out of  5
rating by Jackie Sturgis
"Kenny Brenner (agent) has been amazing for all of my needs. Each time I have questions or concerns, he is so quick to respond and so helpful. I have had changes in policies, claims, etc and Kenny has made each process so simple and stress-free. If you are looking for an agency he is it!"
We responded:
"Jackie, I am so happy to hear about your great experience with us, and Kenny in particular. He is the best! Thank you for taking the time to share. We appreciate you! Call us anytime. - Brett"
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Trent Booth

September 27, 2022

5  out of  5
rating by Trent Booth
"My family and I have been satisfied customers of this agency for years. Kenny is always a pleasure to work with. Would absolutely recommend to others!"
We responded:
"Trent, your continued loyalty has been unmatched! We appreciate you and your business! Thank you for sharing! - Brett"
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Elizabeth Brenner

September 25, 2022

5  out of  5
rating by Elizabeth Brenner
"I have been using State Farm for a number of years and we have been always been satisfied with the service. Recently Kenny helped my husband and I set up a new life insurance policy and he went above and beyond to meet our needs. 10/10 would recommend to anyone looking for a new life insurance policy or any of their insurance needs."
We responded:
"Elizabeth, a 10/10 is what we strive for! Your continued loyalty means more to my team and I then I can express. Thank you so much for taking the time to leave this very kind review. Please call or stop in anytime. - Brett"
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Maria Moreno-Reyes

September 23, 2022

5  out of  5
rating by Maria Moreno-Reyes
"I love their Customer Service!"
We responded:
"Maria, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Brett"
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Katrina White

August 30, 2022

5  out of  5
rating by Katrina White
"Love everyone they take great care of they people especially kelly and brent"
We responded:
"Katrina, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Brett"
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Cassie VanDommelen

August 27, 2022

5  out of  5
rating by Cassie VanDommelen
"We love Kenny! Great rates and great service!"
We responded:
"Cassie, I am so happy to hear about your great experience with us, and Kenny in particular. Thank you for taking the time to share. We appreciate you! - Brett"